Last Updated: September 26, 2025
Wild Hart Massage (“we,” “our,” “us”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It also includes required information about SMS communications, HIPAA compliance, and data protections.
- Personal Information: When you contact us, join our email list, or book a session, we may collect your name, email, phone number, and other details you share.
- Health Information: When completing intake forms, you may provide information about your health history. This is used only to deliver safe and effective massage therapy.
- Payment Information: Payment for services is processed securely at the time of your session through third-party providers (e.g., Square, Stripe). Wild Hart Massage does not store credit card numbers or payment details.
- Website Data: Like most websites, we collect basic analytics through cookies (pages visited, time on site, general location).
We use the information we collect to:
- To schedule, confirm, and manage appointments
- To provide massage services tailored to your needs
- Communicate with you, including:
- Email (if you have opted in): occasional marketing and wellness updates (unsubscribe anytime).
- SMS (if you have opted in): limited text communications strictly for account notifications (such as booking confirmations and reminders) and customer care (such as responses to client questions).
- To improve our website and client experience
We never sell your data. We may share limited details with:
- Service Providers who support our business (booking platforms, payment processors, secure email systems).
- Legal Requirements if compelled by law, court order, subpoena, or to protect safety.
- We do not share client information with third parties for marketing or promotional purposes.
- Mobile opt-in and SMS consent are never shared with anyone for any reason.
- Client health records are never transferred without your written request or unless legally required.
By providing your phone number and agreeing to receive texts, you consent to receive text messages from Wild Hart Massage (503-300-6383).
- Message Types: Account notifications (such as booking confirmations and reminders) and customer care (such as responses to client questions).
- Consent is not a condition of purchase.
- Message frequency varies.
- Message and data rates may apply.
- You can reply STOP to unsubscribe at any time or HELP for assistance.
- If you have any questions or wish to contact us regarding your data or SMS communications, please email us at info@wildhartmassage.com or call (503) 300-6383.
- Mobile opt-in information is never shared with third parties.
Our website uses cookies for analytics and functionality. You can disable cookies in your browser, but some features may not work properly.
- Client health records are stored securely for the period required by Oregon law (currently a minimum of seven years) and licensing standards.
- Marketing contact details are retained until you unsubscribe.
Depending on your location, you may request to:
- Access your personal information
- Correct inaccuracies
- Request deletion (unless retention is legally required)
Requests can be sent to
info@wildhartmassage.com.
We take reasonable steps to protect your information, including:
- Secure storage of records in HIPAA-compliant systems
- Limited access to authorized staff only
- Encryption and access controls for sensitive data
- Strong safeguards to prevent unauthorized use or disclosure
Clients under 18 require written guardian consent. If a minor withdraws consent during a session, the session may end early; the full session fee still applies, as safety and respect for the child’s boundaries come first.
We may update this Privacy Policy from time to time. The most current version will always be posted here with the “last updated” date.
If you have any questions or concerns about this Privacy Policy, your data, or our SMS communications, please contact us:
Email: info@wildhartmassage.com
Phone: 503-300-6383
Mailing Address:
Forest at Wild Hart Massage
620 SW 5th Ave STE 900 PMB 168
Portland, OR 97204